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Frequently Asked Questions
Metro cities receive orders in 2–4 working days, tier 2/3 cities in 4–7 working days, and remote regions in up to 10 working days from dispatch. Full breakdown on our Shipping Policy.
UPI, net banking, credit & debit cards, and popular wallets — processed securely by Cashfree. Cash on Delivery is available in most serviceable pincodes; the option appears at checkout when eligible.
Yes. All payments are processed by a PCI-DSS compliant provider; card details never touch our servers. Every checkout runs over HTTPS.
Open My orders, tap Request return within 7 days of delivery, and we'll email a prepaid return label. Full terms on the Refund & Returns Policy.
Refunds are initiated within 24 hours of return inspection (or cancellation confirmation). Depending on your bank, the amount reflects in 5–7 working days.
Yes — any time before dispatch, free of charge, from My orders. After dispatch, refuse the package at the door or follow the returns flow. See Cancellation Policy.
You can browse and add to cart as a guest. An account is required at checkout so we can share order updates and let you track shipments.
Once dispatched, you'll receive a tracking link over email and SMS. You can also view live status under My orders.
Head to the Contact page — support email, phone, and our grievance officer are all listed there.