Privacy Policy

Effective Date: [20.12.25]

Jaanu Collections (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. Jaanu Collections is your destination for exquisite Indian jewelry that celebrates heritage, craftsmanship, and grace, offering Bridal Sets Jewelry, Temple Jewelry, and Daily Wear Jewelry.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India).

a. Personal Information

When you place an order, make an enquiry, subscribe to our updates, or contact us through our website, WhatsApp, Instagram, Facebook, or other social media platforms, we may collect personal details such as:

  • Name
  • Email address
  • Phone number (including WhatsApp number)
  • Billing and shipping address
  • Order and enquiry details
  • Payment details (processed securely through third-party payment gateways; we do not store card or UPI details)

b. Social Media & Messaging Platform Information

When you interact with us via WhatsApp, Instagram, Facebook, or other social media platforms, we may collect information you voluntarily provide, including messages, comments, profile name, and contact number, solely for responding to enquiries, order processing, and customer support.

c. Non-Personal Information

We may automatically collect certain non-identifiable information, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our website

2. How We Use Your Information

The information we collect may be used to:

  • Process and fulfill your jewelry orders, including Bridal Sets Jewelry, Temple Jewelry, and Daily Wear Jewelry
  • Respond to enquiries received through the website, WhatsApp, Instagram, and Facebook
  • Send order confirmations, delivery updates, and customer service messages
  • Share promotional offers, new collection launches, and festive updates via WhatsApp, email, or social media (only with your consent or where permitted by law)
  • Improve our website, product offerings, and customer experience
  • Comply with applicable Indian laws and regulations
  • Prevent fraud, unauthorized access, and misuse of our services

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies help us understand website traffic, remember your preferences, and improve site functionality. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only under the following circumstances:

  • With trusted service providers such as payment gateways, logistics partners, website hosting providers, and marketing communication tools, strictly for business operations
  • With social media and messaging platforms (WhatsApp, Instagram, Facebook) as part of normal communication and lead management processes
  • When required by law, legal process, or governmental request under applicable Indian laws

All third-party service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

In accordance with Indian data protection principles, you have the right to:

  • Review, update, or correct your personal information
  • Withdraw consent for promotional communications at any time (including WhatsApp and social media messages)
  • Request deletion of your personal data, subject to legal, regulatory, or transactional obligations

You may exercise these rights by contacting us using the details provided below. We will respond within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites. Jaanu Collections is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our products and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Jaanu Collections
Email: raji@jaanucollections.com

By using our website, social media pages, or messaging platforms, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information in accordance with Indian laws.